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Jacqueline Chen Valencia
Ask Jacqueline about balancing family, career, giving back to the community and self-care.

Jacqueline Chen Valencia


Jacqueline is a partner of CONNECTIVE Agency, responsible for the agency’s client relationships and attracting talent. She also helps lead research/insights, strategy development and program delivery/execution. She loves communications that help generate business results and has expertise across internal, external and digital communications.

Jacqueline’s passion is identifying communications solutions to organizational challenges and enabling companies to capitalize on market opportunities, regardless of industry. She loves to learn about all types of businesses and help them connect with their employees, customers and communities.

She works with all of the team’s clients across industries that include health care, technology, manufacturing, municipalities, government agencies, nonprofits and transportation. Clients value her experience with integrated marketing/communications, branding, public relations, issues management, research and writing.

She sees CONNECTIVE as a really special place where brilliant people get to do meaningful work for clients who are making the world better, each in their own way. Jacqueline believes the most rewarding parts of her career are creating a space that empowers teammates to learn and grow, while doing great work for clients who truly helps their organizations create impact in the communities they serve.

During the first decade of her career, Jacqueline worked at Ogilvy in New York, where she focused on PR, branding and integrated marketing and working with clients across the finance, technology, consumer goods and professional services sectors. She spent the second decade of her career as the in-house head of marketing and communications for great companies like Adecco Group (workforce solutions), Amedisys (health care) and Balfour Beatty (commercial construction).

Jacqueline has a Bachelor of Arts from the New York University College of Arts and Sciences Communications School with honors in journalism.

Outside of work, Jacqueline serves on the board of advisors of the Baylor Scott & White Charles A. Sammons Cancer Center and enjoys walking, hiking, swimming, traveling, practicing yoga, reading and writing. She is also working on a book of life advice for her daughters, which she hopes to complete by the time her oldest daughter graduates from high school.